Unfortunately this pillow was too thick. I don't have big shoulders and found it was uncomfortable. I liked the firmness but it was uncomfortable because of the size issue.<\/p>\n <\/div><\/div>
My husband has an existing Tri-Core Cervical PILLOW family, so I ordered another one, but after placing the order, I was browsing thru the website and found that they have one for CPAP users. So I called customer service to change the order. And ordered the CPAP PILLOW. I was very happy that I got free shipping too. However, after we received the PILLOW my husband complained that he couldn't sleep, because it was too thick. So I called customer service, and explained that I would like to exchange the PILLOW for the Tri-Core and I was told that I will have to pay for shipping. I got free shipping, but very disappointed that I have to pay shipping to return it.
\r\nThanks Sharmin<\/p>\n <\/div><\/div>
The pillow was too thick for my use. It was also too hard. I thought I would try it because the shape looked interesting and might work because I use my down pillow and shove it into the same shape as this pillow. But, I laid on this pillow for 2 seconds and knew it was too hard and thick for my head, neck, and shoulder. It would be good if it were made of different materials such as foam and was varying in thickness according to the customer measurements.
\r\nComment from Core Products:
\r\nThank you taking the time to post a review. The CPAP pillow is available in 3 different lofts (thicknesses) for those that prefer thicker or thinner pillows and to provide proper support. The support level of the pillow is such that it will hold the head in a natural position during sleep, so using the correct loft is important. Please give customer service a call at 800-365-3047 and we would be glad to help you determine the correct loft and sent you a new pillow or offer you a refund.<\/p>\n <\/div><\/div>"}