Jobs Office - Receptionist / Bookkeeper

Location:  Osceola, WI


Our Purpose:  Making Your Life More Comfortable

Our Mission:   We utilize great people to deliver high quality health care and comfort products.  We build successful relationships with our vendors and customers, and enhance the lives of our customers and team members.

We build the careers and lifestyle of our employees in a “best place to work” environment.

Expectations: Employees at Core Products are:
1. Friendly – they work well others, laugh, and have fun.
2. Dependable - they show up for work every day, and start and end breaks on time.
3. Driven – they are motivated to do a great job.
4. Efficient – they learn fast and work productively.
5. Honest – they live with good and truthful character.

Success Factors:
1. You will know the name and job responsibilities of every administrative person employed at Core Products within 1 week.
2. You will learn where all paper and electronic accounting files are stored within 1 week.
3. You will be introduced and become familiar with how Core Products uses Outlook, Word, Excel, Sage 300, Internet Explorer, etc. within 1 week.
4. You will be able to answer the telephone, transfer and park calls, take messages, and handle night voicemails within 1 week.
5. You will be able to invoice shipped orders within 2 weeks.

Job Functions:
• Administrative Functions
- File customer and vendor documentation (i.e. invoices).
- Invoice shipped orders.
- Answer multi-line telephone, transfer and park calls, take messages, and handle night voice mails.
- Greet guests and answer visitor questions.
- Sort and disburse incoming mail and faxes.
- Operate postage meter to handle outgoing mail.
- Keep conference rooms and reception area clean.
- Order office supplies - Track Respirtech Lot #’s

• Bookkeeper
- File customer/vendor applications
- Collect customer sales & use tax certificates
- Stuff/Mail A/P Checks
- Complete Day End Form
- Take orders for Walk-in’s

• Other duties as deemed necessary by Supervisor or Management.

Skills for this position:
• Reading Comprehension – Understanding sentences and paragraphs in work related documents.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
• Speaking – Talking to others to convey information effectively.
• Writing – Communicating in writing as appropriate for the needs of the audience.
• Social Perceptiveness – Being aware of other’s reactions and understanding why they react as they do.
• Mathematics – Using mathematics to solve problems.
• Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
• Critical Thinking – Using logic and reasoning to identify strengths and weaknesses or solutions, conclusions or approaches to problems.
• Time Management – Managing one’s own time and the time of others.
• Organization, Planning, and Prioritizing Work – Developing specific goals and plan to prioritize, organize, and accomplish job tasks, functions, and activities.

• Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Computers – Using computers and software programs including Microsoft Office (i.e. Outlook, Word, Excel) and Sage 300 (accounting software).
• Office Equipment – operate 10-key calculator, fax machines, copiers, and printers to perform calculations and produce documents.
• Customer and Personal Service – Knowledge of principles and processes for providing customer service and personal services. This includes customer needs assessment, meeting standards for services, and evaluation of customer satisfaction.

Work Styles – This job requires:
• Integrity – being honest and ethical.
• Achievement/Effort – establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Behavior – a can do and willingness to learn behavior.
• Cooperation – being pleasant with others on the job and displaying a good-natured attitude.
• Dependability – being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail – being careful about detail and thorough in completing work tasks.
• Independence – guiding oneself with little or no supervision and depending on oneself to get things done.
• Analytical Thinking – analyzing information and using logic to address work-related issues.
• Initiative – a willingness to take on responsibilities and challenges.
• Adaptability/Flexibility – being open to change and to considerable variety in the workplace.
• Self-Control – maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in difficult situations.
• Stress Tolerance – accepting criticism and dealing calmly with high stress situations.
• Concern for Others – being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Background Check – passing a background check.



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