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We provide several ankle & foot support options to help you get back to the things you love.

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We provide several arm & elbow support options to help you get back to the things you love.

Explore Arm & Elbow Solutions

We provide several back support options to help you get back to the things you love.

Explore Back Solutions

We provide several head & neck support options to help you get back to the things you love

Explore Head & Neck Solutions

We provide several hip & pelvis support options to help you get back to the things you love.

Explore Hip & Pelvis Solutions

We provide several knee & leg support options to help you get back to the things you love.

Explore Knee & Leg Solutions

We provide several shoulder support options to help you get back to the things you love.

Explore Shoulder Solutions

We provide several hand & wrist support options to help you get back to the things you love.

Explore Hand & Wrist Solutions

Where does it hurt?

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We’ll help you determine what type of product you need. Please select your problem area.

We’ll help you determine what type of product you need. Please select your problem area.

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* Orders $75+ Ship Free * Lower 48 US States Only

*Orders $75+ Ship Free, Lower 48 US States Only

Satisfaction Guarantee & Returns

We are confident that our products will make your life more comfortable. However, if you are dissatisfied with our products for any reason, we provide a 90-Day Money Back Satisfaction Guarantee.

Product Warranty

Most of our products are warranted against defects in materials and workmanship for three years. The warranty period for our Thermal Core Moist Heat Packs is one year. For warranty information on specific products, please refer to the specifications tab on our individual product pages.

Jeanie Rub Warranty

New Jeanie Rub® massagers carry a 3 year warranty on defects in materials and workmanship. The warranty does not cover improper usage of the massager, damage, or usage outside the design parameters outlined in the instruction manual. If we find that the massager has sustained damage as a result of improper use, we will quote the cost to repair the massager. Re-certified massagers carry a 90 day warranty.

If you have questions about our products or services please call (800) 365-3047 to speak with one of our friendly and knowledgeable customer service representatives. You may also email us at customerservice@coreproducts.com for a prompt reply. We strive to establish long-term relationships with all of our customers and want to do everything possible to make your experience with us a great one!

Return Instructions

For orders placed directly with Core Products:

To provide you with the best service and to properly process your return, we require a Return Authorization (RA) number with every return. Each outgoing shipment contains an RA form (return authorization form). Please fill that out and return it with your product return. If you do not have a RA form Please contact customer service at (800) 365-3047 to obtain your RA number. Return shipping on non-defective items is the responsibility of the customer.

For orders not placed directly with Core Products (doctor's office, DME Store, other website) we ask that you please contact the retailer from whom you purchased our product(s).

Made in the USA and Canada

With quality and care, we are proud to manufacture most of our products in our Wisconsin, USA and Toronto, Canada facilities.

All Pricing In US Dollars

Pricing on our website is in USD and we only capture funds in USD during checkout. If you are purchasing from a foreign country, your financial institution may charge you a fee for currency conversion. Also, please note that if you are in Canada, your financial institution may show a purchase from our website in CAD, which is different from the selling price in USD, usually higher.

Health Savings Account Purchases

You may be able to use your HSA (Health Savings Account) for qualified medical purchases on our website. Please contact your HSA plan administrator for details and limitations.